WHAT TO EXPECT, IN PICTURES..........
Please give Stephanie a call to make an appointment. This insures that we can give you the time you and your hearing deserve. Our Normal Hours are 9:00-4:00 Monday-Friday but will make arrangements to meet with you outside of those hours. p steph smiling on phone.jpg)
Arrive at your appointment, see the sign!-sign-fuzzy-pkg-lot.jpg)
Park your car directly in front of our door and step up one step onto the porch
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(come early and sit on the rockers a while in the warm weather!)-chairs-handshake.jpg)
See Stephanie or Emily (Care Coordiators) at the front desk. They will bring you into the waiting room or the repair room, depending on what you are there for.-steph-at-desk.jpg)
If it is your WELCOME visit, you will fill out 1/2 page of questions, show your current hearing aids to the coordinators who will make record of them/get full warranty details on them, have some coffee or tea if you’d like, and then see Lianne or Steve-coffee-cart.jpg)
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During a WELCOME visit we will have a lot of conversation and testing. Results will be explained, opinions asked, updates and cleaning made to your own aids, and a plan developed for your Hearing Care.-p-lianne-at-desk.jpg)
CONTINUED CARE PLAN....we figure this out together. Annual testing and reprogramming? Service Package? Clean and Check visits? New Manufacturers warranty needed/Loss coverage needed? Ear wax program? Home visits? Or just annual testing for a baseline if you are not ready for aids yet. Some of these have a small cost, most of them are included once you are an active member of the practice.