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What to Expect

WHAT TO EXPECT, IN PICTURES..........
 

  1. Please give Stephanie a call to make an appointment. This insures that we can give you the time you and your hearing deserve. Our Normal Hours are 9:00-4:00 Monday-Friday but will make arrangements to meet with you outside of those hours.

  2. Arrive at your appointment, see the sign!

  3. Park your car directly in front of our door and step up one step onto the porch


  4. (come early and sit on the rockers a while in the warm weather!)

  5. See Stephanie or Emily (Care Coordiators) at the front desk. They will bring you into the waiting room or the repair room, depending on what you are there for.

  6. If it is your WELCOME visit, you will fill out 1/2 page of questions, show your current hearing aids to the coordinators who will make record of them/get full warranty details on them, have some coffee or tea if you’d like, and then see Lianne or Steve

  7. During a WELCOME visit we will have a lot of conversation and testing. Results will be explained, opinions asked, updates and cleaning made to your own aids, and a plan developed for your Hearing Care.
  8. CONTINUED CARE PLAN....we figure this out together. Annual testing and reprogramming? Service Package? Clean and Check visits? New Manufacturers warranty needed/Loss coverage needed? Ear wax program? Home visits? Or just annual testing for a baseline if you are not ready for aids yet. Some of these have a small cost, most of them are included once you are an active member of the practice.